Scope and Consent
Collection of Personal Information
We collect Personal Information about you to deliver Services.
Personal Information You Provide Directly to Us
We collect information you provide when you apply or sign up for a TangoTrade account or use TangoTrade Services and when you provide information as part of our identity or account verification process. We may collect information about you, including but not limited to:
Other historical, contact, and demographic information. We may collect Personal Information from you such as email address, phone number or mailing address when you contact us to request information about our Services, register for our newsletter that we may offer, request to receive customer or technical support, or otherwise communicate with us.
We also collect information you upload to or send through our Services, including but not limited to:
Some of the information we collect is collected to comply with laws and regulations, including anti-money laundering and anti-terrorist financing laws.
Personal Information We Collect from Your Use of our Services
We collect information about you when you use our Services, including but not limited to:
Personal Information We Collect from Other Sources
We may also collect information about you from third parties, including third-party verification services, credit bureaus, mailing list providers, and publicly available sources. In some circumstances, where lawful, this information may include your government-issued identification number. By applying or signing up for a TangoTrade account, you authorize and consent to our obtaining from, and disclosing to, third parties, from time to time, any information about you in connection with the processing of any credit investigation, identity or account verification, fraud detection, or collection procedure, or as may otherwise be required by applicable law. This includes, where lawful, the receipt and exchange of account or credit-related information with any credit reporting agency or credit bureau.
Third-Party Advertising and Analytics
Our website may contain links to other websites, and other websites may reference or link to our website or other Services. These other domains and websites are not controlled by us, and TangoTrade does not endorse or make any representations about third-party websites or social media platforms. We encourage our users to read the privacy policies of each and every website and application with which they interact. We do not endorse, screen or approve, and are not responsible for, the privacy practices or content of such other websites or applications. Visiting these other websites or applications is at your own risk.
Use of Your Personal Information
We acquire, hold, use, and Process Personal Information about you for a variety of business purposes, including:
To Provide Products, Services, or Information Requested
We may use Personal Information about you to provide, maintain, and improve our products, Services, or information, such as:
We also may contact you to resolve disputes, collect fees, and provide assistance for problems with our Services or your TangoTrade account.
Research and Development
We may use Personal Information about you to improve, personalize and facilitate your use of our Services. We also may use Personal Information about you to measure, customize, and enhance our Services, including the design, content, and functionality of our applications and websites, or to track and analyze trends and usage in connection with our Services.
We may use Personal Information about you:
Sharing of Information
We may share Personal Information about you as follows:
We also may share aggregated information with third parties that does not specifically identify you or any individual user of our Services.
International Data Transfers
You agree that all Personal Information collected via or by TangoTrade may be transferred, processed, and stored anywhere in the world, including but not limited to, the United States, in the cloud, or on the servers of our service providers. Your Personal Information may be accessible to law enforcement or other authorities pursuant to a lawful request. By providing information to TangoTrade, you explicitly consent to the storage of your Personal Information in these locations.
You may access, change, correct, or delete Personal Information about you by logging into your TangoTrade account at any time or by contacting us. We may need to verify your identity before granting access or otherwise changing, correcting, or deleting your information.
Although we will make good faith efforts upon your request to provide you with access to your information, there may be circumstances in which we are unable to provide access, including but not limited to: where the information contains legal privilege, would compromise others’ privacy or other legitimate rights, where the burden or expense of providing access would be disproportionate to the risks to your privacy, or where it is commercially proprietary. If we determine that access should be restricted in any particular instance, we will provide you with an explanation of why that determination has been made and a contact point for any further inquiries.
Deactivating Your Account
When you access or use the Services, to help make your experience simpler, our web server may send a cookie to your device. Certain cookies we use last only for the duration of your web or application session and expire when you close your browser or exit the application. Other cookies are used to remember you when you return to use the Services and, as such, will last longer.
Some of the cookies used in the Services are set by us, and others are set by third parties who deliver services on our behalf.
Most web and mobile device browsers are set to automatically accept cookies by default. However, you can change your browser settings to prevent automatic acceptance of cookies, or to notify you each time a cookie is set.
You also can learn more about cookies by visiting http://www.allaboutcookies.org, which includes additional useful information on cookies and how to block cookies on different types of browsers and mobile devices. Please note, however, that by blocking or deleting cookies used in the Services, you may not be able to take full advantage of the Services.
To be clear, whether you are using our opt-out or an online industry opt-out, these cookie-based opt-outs must be performed on each device and browser that you wish to have opted-out. For example, if you have opted-out on your computer browser, that opt-out will not be effective on your mobile device. You must separately opt-out on each device.
Do Not Track
Our website and Services are not targeted or directed at children under the age of 13 and do not knowingly collect or store any personal information about children under the age of 13. If you learn that your child has provided us with Personal Information without your consent, you may alert us at the contact information provided below. If we learn that we have collected any Personal Information from children under 13 (and in certain jurisdictions under the age of 16), we will promptly take steps to delete such information and terminate the child’s account.
California Privacy Rights
California law permits residents of California to request and receive once each calendar year certain details about information we have disclosed to third parties for those third parties’ direct marketing purposes during the immediately preceding calendar year. If you are a California resident and would like to request this information, please contact us at the address listed below.
Security of Your Information
Nevertheless, TangoTrade cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your Personal Information for improper purposes. If information in our possession or under our control is compromised as a result of a security breach, we will take reasonable steps to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised and take other steps in accordance with applicable laws or regulations.
2955 Campus Drive
San Mateo, CA, U.S.A.